The "incredible business opportunity" is apparently driven by social media – particularly folks on TikTok, who tout the amazing cash flow from a business with a containable startup cost and a steady income.
Allegedly.
With the exception of a few times our washing machine broke down, I haven't gone to a public laundromat in decades. However, I was once a big deal in the laundromat industry.
If owning one is a great business chance, working at one was . . . well, it wasn't so glamorous, but glamourous-adjacent? That's a surprise if you think that working at a place where people bring their dirty laundry is spectacular. It really isn't.
Take it from a veteran: I spent my first year of college working 40 hours a week at the 7th and E Launderette in Eureka, which was unsurprisingly located at the intersection of Seventh and E streets. It was owned by the father of my friend Jim Johnson. Late in the summer before I started college, Jim told me he was leaving to take another job (or to go to college?) and asked if I was interested in a full-time gig. I needed more money, so I left my glamourous position at McDonald's and took the laundromat job.
In the new gig, I didn't just watch people drop quarters in a washing machine or dryer. At the Seventh and E Launderette, we also took in laundry – people would drop by their clothes to be washed, dried, pressed, folded and returned. I guess these people didn't have a washer and dryer at home and didn't want to sit around a laundromat for a few hours each week (we had a bench that was about five feet long for customers to sit!). Our drop-off laundry clientele was largely older, single professional men.
Each weekday, I would attend class in the morning, then report to work at 2:30 p.m. and spend two-plus hours folding clothes. The washing/drying/pressing/folding part of the building was in the back; the 20 or so washers and dryers were in front. There was a counter between them. During those hours, I was the ambassador to the laundromat, occasionally addressing issues in the public part while continuing to fold.
I was not good at folding clothes, but Mr. Johnson and my other co-worker Joyce (who seemed to have worked there for decades) tolerated me because I showed up every day for minimum wage. I did learn a valuable skill: How to fold a fitted sheet. We called them "contour" sheets and I've had a few occasions to show off that skill. (Two pre-journalism jobs taught me flashy skills: I can fold fitted sheets; I can toss a pizza.)
At 5 p.m., Mr. Johnson and Joyce went home and I transitioned to being purely a laundromat attendant. After a brief dinner, I'd sit behind the counter, listen to the radio, do homework and occasionally solve laundromat problems. I'd refill the coin-operated vending machine with laundry soap, fabric softeners and laundry bags. I'd show newcomers how to insert the coins. I'd reset the circuit breaker when the machines would stop. I'd slap an "out of order" sign on a machine when it didn't work (and leave a note explaining the problem for Mr. Johnson).
During those long nights, I occasionally worried that a customer might go crazy or try to rob me, since there were long stretches when there were few customers and there was a fair amount of shady foot traffic around 7th and E Streets. However, nothing happened. The most memorable night was when several employees of a visiting carnival came in, stripped to their underwear and washed their clothes. I wasn't sure what to do, so I did nothing.
It was boring work. It was reliable, but lonely. I'd listen to sports on the radio, including the famous Monday Night Football game when we learned that John Lennon had been shot and killed in New York.
I'd wait until the last customer left at 10:30 p.m., then wipe down all the machines, mop the floor, put all the money in an old wooden cashbox and hide it under clothes in a laundry basket. The box was never stolen during my tenure, even when I forgot to lock the door (!) while leaving.
Decades later, people consider laundromats a gold mine. Maybe they are. I suspect they're not.
Things changed – laundromats are largely cashless, with comfortable places to sit. Your typical laundromat doesn't have an 18-year-old listening to AM radio while doing math homework. They may be an opportunity to get rich, but remember this: There may be $30 in quarters plus another $40 in bills hidden in a wooden cashbox behind the counter and the guy who works there might occasionally forget to lock up.
However, if he's lucky, he can learn how to fold fitted sheets and move on to a job at a pizza parlor (at 6th and F streets, two blocks away!), where he learns how to toss pizzas.
Reach Brad Stanhope at bradstanhope@outlook.com.







